Don’t Drop the Ball: 3 Things Every Small Business Owner Forgets (But Shouldn’t)

Don’t Drop the Ball: 3 Things Every Small Business Owner Forgets (But Shouldn’t)

Being a small business owner means juggling everything from sales to social media, taxes to customer service. And let’s be real: sometimes, a few things slip through the cracks. At BoostBC, we work with entrepreneurs all over BC, and we’ve noticed the same three things get missed again and again.

Don’t worry- this isn’t about shaming your to-do list. It’s a reminder to slow down, check in, and make sure you’re not leaving any business basics behind.

1. Updating Your Website

You’ve got a gorgeous site… but when was the last time you actually looked at it?

Outdated info, broken links, or old pricing can turn away potential customers before they even reach out. Make it a monthly habit to review your website- especially your homepage, contact info, and services.

💡 Boost Tip: Set a recurring calendar reminder to do a “website walk-through” once a month. You’ll catch small mistakes before they become big problems.

2. Backing Up Your Data

You don’t think about backups until you really need one. Whether it’s your client files, email list, or website content, losing your data is a nightmare you don’t want to live through.

💡 Boost Tip: Automate your backups with cloud services like Google Drive, Dropbox, or a professional monthly IT plan (yep, we can help with that).

3. Checking in With Your Customers

It’s easy to focus on finding new clients, but don’t forget about the ones who already love you. A quick check-in, thank-you message, or special offer can go a long way in building loyalty and trust.

💡 Boost Tip: Set a goal to follow up with 3 past customers every week. You’ll be surprised how often it turns into repeat business or a referral.

Final Thoughts:

You’re doing an amazing job, seriously. But even the busiest entrepreneurs need reminders. Keep these three tasks on your radar, and you’ll be running a tighter, smarter, more successful ship.

Need help staying on top of the backend stuff? BoostBC offers affordable support for small businesses across BC. We’ll handle the tech so you can focus on what you do best.